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Public Affairs Market Manager Pittsburgh PA

Marketing, Digital Experience, and Communications

Philadelphia, Pennsylvania

Description

The Public Affairs Manager performs highly complex and detail oriented work for a variety of department operations and initiatives. The position requires an experienced, creative and energetic corporate communications/marketing professional. The individual must thrive under pressure and be able to juggle multiple tasks and deadlines in a fast paced environment. The chief function is to promote a favorable image of Citizens’ positive performance and accomplishments to internal and external audiences through effectively leveraging bank charitable giving, philanthropic and community outreach activities as well as media and social media. In New England, this position also supports the NE Region in a variety of support functions.

Primary responsibilities include

  • Develop strategy for and execute local charitable contributions activities insuring proper administration of foundation budgets, adherence to Citizens giving guidelines and compliance with all policies and procedures of the Citizens Charitable Foundation.
  • Serve as strategic advisor to state president and other senior leaders regarding Public Affairs activities in the local markets. Work with Regional Director to position state president strategically in local business, civic and nonprofit communities.
  • Increase visibility of bank by securing and capitalizing on positive, unpaid community media opportunities; make recommendations on local media business feature stories.
  • Liaise with Public Affairs Centralized Functions, Marketing, Internal Communications and Media and Social Media teams to create and communicate consistent messaging internally and externally; manage market updates to centralized events calendar as well as program ad creation.
  • Execute colleague engagement (volunteer) programs on a local level such as Colleagues in Action and Citizens Helping Citizens Volunteer Award; identify local colleague volunteer opportunities to populate the volunteer portal.
  • Execute signature initiatives, including Financial Literacy, Champions in Action, Gear for Grades, and Hunger Initiatives across the markets.
  • Serve as Public Affairs representative at local market leadership team meetings; present information as appropriate.

Qualifications, Education, Certifications and/or Other Professional Credentials

  • Required Qualifications
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  • Preferred Qualifications
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Hours & Work Schedule

  • Hours per Week:
  • Work Schedule:

Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.

Equal Employment Opportunity

Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.

Background Check

Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.

Benefits

We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more.

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Awards We've Received

2023

Age-Friendly Institute's Certified Age-Friendly Employer

2025

Dave Thomas Foundation’s Best Adoption-Friendly Workplace

2025

Disability:IN Best Places to Work for Disability Inclusion

2025

Human Rights Campaign Corporate Equality Index 100 Award

2024

Fair360 Top Regional Company

2024

FORTUNE’s World’s Most Admired Companies

2024

Military Friendly® Employer

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